Welcome to NILAA! These Terms and Conditions ("Terms") apply to both our physical retail location in the New Gold Souq Center, Al Mina Road, Al Raffa, Bur Dubai, Dubai, UAE, and our e-commerce platform accessible at https://www.nilaatrends.com. By using our website or purchasing from NILAA, you agree to be bound by these Terms.
License and Jurisdiction: NILAA operates under a general trading license issued by the Dubai Department of Economic Development (DED). Our business practices adhere to Dubai mainland DED law, UAE Consumer Protection laws, and applicable international consumer standards.
By using our website or shopping at NILAA, you confirm you are at least 18 years old or have parental consent and are able to comply with these Terms. Users agree to use the NILAA website only for lawful purposes and agree not to disrupt its functionality or compromise the privacy of other users.
Registration: Users may need to create an account to access certain features or make purchases. You are responsible for maintaining confidentiality and for any actions taken through your account.
Security: You agree to notify us immediately of any unauthorized access to your account.
NILAA makes every effort to provide accurate descriptions, images, and prices for all products. However, minor variations in color and size may occur. All prices are displayed in AED (or the relevant currency as applicable) and include VAT where required. Additional taxes or import duties may apply for international orders.
We accept major credit and debit cards, as well as alternative payment options where available. For online purchases, payments are processed securely through encrypted channels.
Placing an order does not guarantee acceptance. We reserve the right to cancel or limit any orders for reasons such as stock availability or suspected fraud.